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The Crucial Distinction Between Following Up vs. Following Through business communication contact follow through follow up sales

Picture this: You’ve just had a great discovery call with your prospective customer. They weren’t quite ready to buy in yet, and you know you’ll need to check-in with them soon to find out their ultimate decision. You write yourself a note to follow-up, cringing at the thought,...

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Meet your Author

I'm Jen Gitomer, and I'm obsessed with helping service professionals, coaches and entrepreneurs like you make more money.

After selling millions of dollars throughout my 15+ year career in sales and growing 3 businesses, I know exactly what it takes to grow your business from just barely surviving to thriving. But it wasn’t always easy. There I was, on the ground, consciously aware that I had just blacked out. From the outside, it looked like I had built a successful career, but on the inside, I was no longer living - I was existing. My financial success was dependent on me working 100 hours/week and my mind, body, and spirit couldn’t take it anymore. Waking up to the reality I realized that something needed to change.

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